Warranty Policy
Every SandWorm rover is covered by a limited warranty against manufacturing defects for [12] months from delivery.
What is covered
- Electronics, motors and the detection plate under normal use
- Battery defects that appear without physical damage
- Assembly faults present from new
What is not covered
- Water damage beyond the stated IP rating
- Damage from drops, impact, sand ingress after the seal has been opened, or unauthorised repair
- Normal wear of tyres, seals and consumable parts
To make a claim, contact us with your order number, a description of the fault and photos or video. We will repair, replace or refund at our discretion. This warranty is in addition to your statutory rights.
